A CSR Initiative Report

TRAINING REPORT TARANG BATCH - 1 (2025)

Sponsored by Holiday Inn Aerocity, New Delhi

Implemented by VISAN FOUNDATION

Holiday Inn Aerocity Training Report Cover

Holiday Inn Aerocity Training Report Page

Course Name

FOOD & BEVERAGE SERVICE - GSA

Sector

TOURISM & HOSPITALITY

Sub Sector

HOTELS

Executive Summary

Visan Foundation is supported by dedicated academicians who strongly believed in the holistic development of the students by hand holding them right from their formative school years, eventually making them better prepared for the challenges of the world, by imparting its numerous training programs.

The various programmes designed by the foundation aimed at creating awareness, livelihood and job opportunities, as well as instilling an inquisitive thinking in the students. Having done that, the Institute provides employable skills along with technical job-related specialised skills to ensure the placement of students in organizations with a good career progression, thus securing a sound future growth and rise for these students to enable them to easily get integrated in the main stream society.

In this training program we trained the students from North East India. This training program helps them to build their career in Hospitality sector. Most of the students are from Manipur. This institute is the right place for those students who really want to success in the life but due to high expanses on the professional course they are not able to pursue their dreams.

In this institute students learned all the skills which is a GSA Food and Beverage (Service) required in the Hospitality industry. VISAN FOUNDATION team is very grateful to Holiday Inn (A IHG Brand) to join hands with us to empower women and enhance their lives.

Student Details

S.No	Student Name	Father's Name	M. No	Caste	Religion	District	State
1	LUCY ZOU	KHAMLIANMUNG ZOU	6009205331	ST	CHRISTIAN	TENGNOUPAL	MANIPUR
2	JULIANA	LOWRY SP	8119090946	ST	CHRISTIAN	KAMJONG	MANIPUR
3	NENGCHOIHOI	THANGLET	9366292224	ST	CHRISTIAN	SENAPATI	MANIPUR
4	LEINGAMPHY	ABSOLOM ZIMIK	7085187401	ST	CHRISTIAN	UKHRUL	MANIPUR
5	NINGLAWKIM	GOUSUANKHAI ZOU	9233590138	ST	CHRISTIAN	CHANDEL	MANIPUR
6	VAHDEICHONG	GINMINTHANG	7629933287	ST	CHRISTIAN	CHURCHANDPUR	MANIPUR
7	HATNUNTHEM	SEIKHOLUN	9362425939	ST	CHRISTIAN	SENAPATI	MANIPUR
8	K RINSINGLA	REISANGMI	9378154607	ST	CHRISTIAN	UKHRUL	MANIPUR
9	CHEENGAMLA	RINGPHAMIMAKHAN	6909145603	ST	CHRISTIAN	UKHRUL	MANIPUR
10	THANMICHON	M.P. SON	6009689348	ST	CHRISTIAN	UKHRUL	MANIPUR
11	RINGMICHON	KAYANGNAM	8415871862	ST	CHRISTIAN	UKHRUL	MANIPUR
12	RINSOMI	NGANAONGAM	9362279073	ST	CHRISTIAN	UKHRUL	MANIPUR
13	SHAIREIWON	GIDEON	6901399397	ST	CHRISTIAN	UKHRUL	MANIPUR
14	LEISHICHON	NINGRINGAM	8837477838	ST	CHRISTIAN	UKHRUL	MANIPUR
15	RINGHOR	NGAZEK WS	8132825146	ST	CHRISTIAN	UKHRUL	MANIPUR
16	RINGPHAWON	YARCHUNG ZIMIK	9863019764	ST	CHRISTIAN	UKHRUL	MANIPUR
17	C.C NAO	A.C STONE	8787668008	ST	CHRISTIAN	UKHRUL	MANIPUR
18	LHINGDEIKIM	THONGKHOPAO HAOKIP	8798330737	ST	CHRISTIAN	CHURCHANDPUR	MANIPUR
19	WORRIN	ANALISH MUNGKUNG	8132046968	ST	CHRISTIAN	UKHRUL	MANIPUR
20	MATHING	APAM HORAM	8810340119	ST	CHRISTIAN	UKHRUL	MANIPUR
21	HORYAOPHY	STAR KEISHING	8131001145	ST	CHRISTIAN	UKHRUL	MANIPUR
22	APEM KASHUNG	K. ATHOT	7085186145	ST	CHRISTIAN	UKHRUL	MANIPUR
23	WORMILA	MAYOSNIM	8860461202	ST	CHRISTIAN	UKHRUL	MANIPUR
24	CHUIYARIN LA	L.A PAMCHING	7085969451	ST	CHRISTIAN	UKHRUL	MANIPUR
25	YANZA RS	KINGDOM RS	9366405490	ST	CHRISTIAN	UKHRUL	MANIPUR
26	MAHEKPHI	ANGAM	7085778234	ST	CHRISTIAN	UKHRUL	MANIPUR
27	LILLY MATE	HOLKHOSEI	7085610877	ST	CHRISTIAN	CHANDEL	MANIPUR
28	ZINGRZN	BETTERSON CHAHONGNAO	9366641608	ST	CHRISTIAN	UKHRUL	MANIPUR
29	LHINGMUANSIAM	LIANGEN	9863709211	ST	CHRISTIAN	SENAPATI	MANIPUR
30	MERILYN	HRANGNEIHKHWMA	8011383722	ST	CHRISTIAN	KOLARIB	MIZORAM
31	BIBIANA PUNGDILA	HINGBA	9362925202	ST	CHRISTIAN	SENAPATI	MANIPUR
32	SOCHUIYA ZIMIK	WUNGASO ZIMIK	8100025341	ST	CHRISTIAN	UKHRUL	MANIPUR
33	CHUIRING	WUNGKHAYEI	9863476080	ST	CHRISTIAN	UKHRUL	MANIPUR
34	ROSE LALNUNMAWI	HMANGAILEN	9612474312	ST	CHRISTIAN	IMPHAL EAST	MANIPUR
35	CHINGRIPEM	CHANYO	8732852088	ST	CHRISTIAN	UKHRUL	MANIPUR

VISAN LOGO

Demographic Presentation of Batch

50%20%9%7%7%7%

UKHRUL

50%

SENAPATI

20%

CHANDEL

TENGNOUPAL

KAMJONG

IMPHAL EAST

Profile Summary

Lucy Niandeikim Zou

"Lucy Niandeikim Zou belongs from village moreh, tengnoupal district, Manipur. Her father is doing P.v.t. job, and there are 6 members in the family. The financial condition of her family is not good. Her father does not have enough money for her further studies, so she has come here to do a GSA course. Her vision to make her future and support her siblings in their studies. She has got an opportunity to work on OJT with Hilton, gurugram. And her stipend is INR 2500/.She is grateful to Holiday inn & Visan Foundation for providing her a platform to climb the steps in future."

Juliana

"Juliana, born and brought in shingcha village, ukhrul district, Manipur. She has 7members in her family. Her family background is very poor because her father is doing Labour work, where as her mother is house wife. She was passionate to build her career in hospitality field but due to financial condition she can’t move further. She get to know about the GSA course by Visan Foundation. She took admission and got an opportunity to OJT in Crown Plaza, Gurgaon and her Stipend is 3000 INR She is very happy and she is very thankful to Holiday inn and Visan Foundation."

Nengchoihoi Khongsai

"Nengchoihoi Khongsai from NG. Phainom village, senapati district west Manipur. She has 5 members in her family. Her father is a Labour Worker. Her father is financially weak but he wants her daughter to become successful. Her family gave her full support to make her bright future. She has got an opportunity to OJT in Crown plaza Gurugram and her stipend is 3000 INR."

Leingamphy Zimik

"Leingamphy Zimik belongs from Ngashantang village, Ukhrul district, Manipur. In her family there are 6 members and her father is a Car driver and her mother is housewife. She has completed her Graduation from Manipur University but she has no any skills to earn for family. She is the elder one in her siblings. She wants to pursue in hospitality sector but due to lack of Money she didn’t. She heard about the GSA course offered by Visan she decided to join and come for training. She has got an opportunity for OJT at Holiday Inn Aerocity Delhi and her stipend is 5000 INR.."

Ninglawkim Zou

"Ninglawkim Zou belongs from Moreh village tengnoupal district, Manipur. There are 5 members in her family. She is the younger girl of the family. The financial condition of the family is not good at all. From this course she got a new light to start a new journey of her life. She has got an opportunity to work in Hilton, Gurgaon. Her stipend is 2500 INR. Now she is very happy and Her Parents are also very happy and thankful to Holiday inn and Visan Foundation who gave her wings to fly."

Vahdeichong Chongneo

"Vahdeichong Chongneo is from D. Phailen village, district Churchandpur, Manipur. She has 8 member her family. Her Brother is working as a labour work in a factory. Her family condition is very poor. There is a daily fight in the house due to money. The work of the house and the education of the children were not being done, due to which there is a fight in the house. She heard about the Visan foundation from another NGO. Her aim is do this course and make her life. She wants to learn skills here and after learning she was totally changed. Now she is looking smart and full confident. Her Brother is also very happy to see her because his Sister has fulfilled her dreams. She got an opportunity for OJT at Crown Plaza Gurugram and Her Stipend is 3000 INR. She is grateful to holiday inn and VISAN FOUNDATION."

Hatnunthem Khongsai

"Hatnunthem Khongsaiis from village Ng. Phainom, district senapati, Manipur. At present, there is no one to handle the house, she searched for a lot of jobs for her but did not get the job due to lack of technical education. And she did not have enough money to do a course. Then One day, she saw Visan's advertisement on Facebook and applied immediately. And also joined immediately. She wants a job in a reputed organisation. She has got an opportunity to OJT with Hilton Gurugram and her stipend is 2500 INR. She is thankful to Holiday inn and Visan Foundation for this opportunity."

K. Rinsingla

"K. Rinsingla village sinaluithi, district Ukhrul, Manipur. In her family there are 8 members. Her family condition is not good. Mother is a housewife and her father is doing P.V.T. job in Delhi. Her elder brother who earns for the house. But he does not have enough income to complete the rent of the house and not able to pay fees of his younger brother and sister's education. So, she did not put all the pressure of her brother. Her dream is to do higher study but lack of money couldn't do it. Then she heard about Visan foundation from her cousin sister. Then she takes admission immediately she wants to do this course and become self-dependent girl. She has got an opportunity to OJT in Holiday inn Aerocity Delhi. Her stipend is 5000 K. And she is grateful to Holiday inn and VISAN FOUNDATION. She has plan to go ahead in hospitality sector."

Cheengamla Makan

"Cheengamla Makan is from Koso village, ukhrul district, Manipur. There are 5 members in her family. Her family financial condition is not good. She has completed her two months training. I remember when she came here. She was feeling very awkward as if she has entered different planet. Language problem and adjustment with new people it was very difficult for her. Now she learned so many skills during 2 months and we can see amazing transformation in her. She is grateful to Holiday inn and VISAN FOUNDATION. She has got an opportunity to OJT in Hilton, Gurugram. Her stipend is 2500 K."

Thanmichon Zimik

"Thanmichon Zimik from village Layirum, district ukhrul, Manipur. There are 9 members in her family. Her father is a cultivator. Her mother is house wife. Her elder brother is working in a factory as a labour. Did a small job so that she could support her brother. But she could not get success in that. Then one day she saw the advertisement on Facebook of GSA course. She had set her goal and she want to become manager. She wants to support her brother along with the job, here she likes it very much. She is very happy to come here. She likes the teachers here. She has got an opportunity to OJT in Crown Plaza, Gurugram. Her stipend is 3000 K. Now she is happy and thankful to Holiday Inn and VISAN FOUNDATION."

Ringmichon Kashung

"Ringmichon Kashung belongs from village kashung tang, ukhrul district, Manipur. There are 6 members in her family. Her financial condition is not good. Mom is house wife. She wants to fix her life by doing a GSA course, and wants to make her self-dependant girl. She was dreaming to start working and earning money for her further education. And also support to her parents. She has completed 2 months GSA training. She has learnt all the skills. Her grooming is amazingly changed. She has a very happy to stay here and likes all the teachers. She has got an opportunity to OJT in Hilton, Gurgaon. Her stipend is 2500 INR. She will continue learning skills in hospitality sector. She is grateful Holiday Inn and VISAN FOUNDATION as well."

Rinsomi Rungsung

"Rinsomi Rungsung is belong from village talui, ukhrul district, Manipur. Her father is doing P.v.t job in Manipur. Her mother is a housewife. Her financial condition is not good. There are 7 members in her family. Her father is only person who can earn for the family. She came here with references of support to her. She has complete GSA training successfully. She has got an opportunity to OJT with Hilton Gurugram and her stipend is 2500 INR. She is excited and very happy and thankful to both the Holiday Inn and Visan Foundation who has contributed to shape her career."

Shaireiwon Ningshen

"Shaireiwon Ningshen belongs from village Rayotang, ukhrul district, Manipur. She is very happy while staying here. She got the reference of Facebook advertisement. She didn’t have any support from her own house. When she has reached here, she was looking very fearful but now she has totally changed. She has done successfully GSA training. She has got an opportunity to OJT in Crown Plaza, Gurugram. Her stipend is 3000 K. She is excited and she is celebrating her first achievement which is done by full support of Holiday Inn. She is grateful to Holiday Inn and VISAN FOUNDATION who have given her wings to fly."

Leishichon Meiphok

"Leishichon Meiphok is came from Wunnghon village, ukhrul district, Manipur. And they are 5 members in her family. Her Father is cultivator, she does not have enough money, so she is here to do this GSA course. Along with the job, she wants to complete her studies and wants to improve the conditions of her family. She has got an opportunity to OJT in Holiday Inn, Aerocity, Delhi. Her stipend is 5000 K. Here she is very happy and she is grateful to Holiday Inn and VISAN FOUNDATION to give a best opportunity to set her carrier in this field."

Ringhor WS

"Ringhor WS belongs from Teinem village, ukhrul district, Manipur. There are 8 members in her family. Her father is a Cultivator. Her mother is house wife. And her elder sister did a small job so that she could support her Family. Then one day she saw the advertisement on Instagram of GSA course. She had set her goal and she want to become cabin crew member. She wants to support her sister too along with the job. She is very happy to come here. She likes the teachers here. She has successfully completed her training. She has got an opportunity to OJT in Crown Plaza, Gurugram. Her stipend is 3000 K. She is excited and she is celebrating her first achievement. She wants to thank Holiday Inn AND VISAN FOUNDATION to fulfil her dream and support her family. Visan has given her wings to fly and make bright her career flight."

Ringphawon Zimik

"Ringphawon Zimik is from razai khullen village, ukhrul district, Manipur. She is from poor family and she has completed her 12th from Manipur Board. And her family has 4 members, her mother is a cultivator. Ringphawon came here by advertisement of Instagram. She thought that she could not do anything, but after come here, she would know that she can also secure her future by doing a job and wants to support her mother. She has got an opportunity to OJT with Crown Plaza, Gurugram. Her stipend is 3000. She is grateful to Holiday INN and VISAN FOUNDATION who has given her wings to fly."

C.C Nao

"C.C Nao is came khangkhui village, ukhrul district, Manipur. And they are 5 members in her family. Her father is Pastor in Church. She does not have enough money that she can do more studies, so she is here to do this course now, along with the job, she wants to complete her studies and wants to fix all the conditions of her family. She has been always behind her trainer in Classes for extra learning. She has aspiration to go ahead in hospitality sector. She got opportunity to OJY in Holiday Inn, Aerocity, Delhi. Her stipend is 5000 INR. Here she is very happy and she is grateful to Holiday Inn and VISAN FOUNDATION to give a best opportunity to set her carrier in this field."

Worrin Mungkung

"Worrin Mungkung is came from makan village, ukhrul district, Manipur. Her father is cultivator. She is very hardworking Girl. She came to know about GSA course by Facebook advisement and she decided to move to Delhi and complete her training. She wants to make her and their sister life beautiful along with her job. She has learnt all the skills. She has amazing changes in herself after training. She has got an opportunity to OJT in Holiday Inn Express Sec 50, Gurugram. Her stipend 5000 K. She is grateful to Holiday Inn and VISAN FOUNDATION."

Mathing Horam

"Mathing Horam belongs from haling village, ukhrul district, Manipur. There are 5 members in her family. Her Father is a farmer. She wants to fix her life by doing a GSA course, and wants to make herself independent girl .She was dreaming to start working and earning money for her further education. And also support to her parents. She has completed 2 months GSA training. She has learnt all the skills. Here she liked it so much that she planning to brought her elder sister so that she could do also this GSA course. She will continue learning skills in hospitality sector. She has got an opportunity to OJT in Holiday Inn Aerocity, New Delhi. Her stipend is 5000 K. She is grateful to Holiday inn and VISAN FOUNDATION as well."

Horyaophy Keishing

"Horyaophy Keishing is from homleikhong village, ukhrul district, Manipur. She has 5 members in her family. Her father is a farmer. Her mother is a housewife. She has completed her school education from Manipur board education. Her family’s financial condition is not good. Her father is worked hard in the fields and Earn for her family. The day she came she was afraid but when it meets with us she felt very comfortable here. Now amazing changes are visible in her. She has participated extracurricular activities. She has groomed herself very nicely. She has got an opportunity to OJT in Holiday inn Aerocity, Delhi. Her stipend is 5000 K. She is very much grateful to Holiday and VISAN FOUNDATION as well."

Apem Kashung

"Apem Kashung is from Greenland, ukhrul district, Manipur. She has 4 members in her family. Her father is a farmer. Her mother is a house wife. She willing to make her career in cruise but nobody was supported her, she completed her graduation from Manipur University. She one of the best learners. She has participated extracurricular activities. She has groomed herself very nicely. She has got an opportunity to OJT with Holiday in Express sec 50, Gurugram. She is excited and she is celebrating her first achievement. She is very much grateful to holiday Inn and VISAN FOUNDATION as well who gave her wings to fly."

Wormila Ronra Shimray

"Wormila Ronra Shimray is from village ngainga, ukhrul district, Manipur. She has completed her schooling from Manipur board. Her Father is a farmer. Her Mother is a house wife. She has 6 members in her family three sister and 1 brother. She would like to make her career as a cabin crew. She is a dedicated girl who has never left class. She has got an opportunity to OJT with Crown Plaza, Gurugram. Her stipend is 3000K. She is thankful to HOLIDAY INN and VISAN FOUNDATION as well. Who gave wings to fly and secure her carrier with the support of Visan."

Chuiyarin LA

"Chuiyarin LA is from chingjaroi village, ukhrul district, Manipur. Her father is a cultivator. She has completed Graduation from Manipur University. Her family condition is very poor. There are 5 members in her family. Mother is a housewife. Her father is only the member who have earn for the family. Her dream is to become a Manager and support to the family. She also wants to make own house but it’s not possible without money. She came here with the reference of social media. She has groomed her very nicely. She has completed her GSA training silks for hospitality sector. She is working on OJT with Holiday inn, Aerocity Delhi and her stipend is 5000 INR. She is thankful to HOLIDAY INN and VISAN FOUNDATION who have gave her to fulfil her dreams."

Yanza Ronra Shimray

"Yanza Ronra Shimray belongs from ngainga village, ukhrul district, Manipur. She’s a very different and beautiful girl. There are 5 members in her family. Her father is a farmer and her mother is a house wife. She is very hard working girl. Her father is the one who has earned for the family. All children are studying and it’s very difficult to manage their all needs by her father. Her father faced many problems while doing work for her children and their studies. She is happy and now she thinking for completing Graduation. She has got an opportunity to OJT in Crown Plaza Gurugram. Her stipend is 3000 K. She is thankful to HOLIDAY INN and VISAN FOUNDATION."

Mahekphi Kashung

"Mahekphi Kashung is from village kashung tang, ukhrul district. She is very confident girl. In her family there are 5 members. Her father was a farmer he is hard worker. She is graduate from Manipur University. Her mother is house wife. When she heard that after doing this GSA course, she can get a job and can support her family so she immediately took admission here. She has got an opportunity to OJT in Holiday Inn Aerocity, Delhi. Her stipend is 5000K. She is grateful to HOLIDAY INN and VISAN FOUNDATION who has given this opportunity to secure and progress her carrier."

Lilly Lhingneithem

"Lilly Lhingneithem is from village moltinchan, chandel district, Manipur. She wants to do a job after 12th. Her father is cultivator. She didn’t have any idea how to secure her carrier so she decided to make her career in hospitality. She came here from the Instagram reference. She has successfully completed GSA training. She got opportunity to OJT with Hilton Gurugram and her stipend is 2500 INR. She is thankful to HOLIDAY INN and VISAN FOUNDATION."

Zingran Chahongnao

"Zingran Chahongnao belongs from village tushen chanhong, ukhrul district, Manipur. She has 6 members in her family and she have four sisters. Her father is a teacher. She has come to VISAN Foundation with reference her father’s friend. She has completed her schooling in Manipur. She is very strong girl and brave daughter of her father. In that she have a desire to do something for her father and for family. And her dream is to make her carrier in hospitality sector. She says she finds many changes in herself. She is keen to earn and study further. She has successfully completed GSA training. She is grateful to HOLIDAY INN and VISAN FOUNDATION who gave her to secure her carrier and wings to fly. Now she is on OJT with Holiday Inn Aerocity, Delhi and her stipend is 5000 INR."

Merilyn Vanlalruati

"Merilyn Vanlalruati she belongs from village saiphai, Mizoram. I remember her father came to drop her here at our training centre. He waited for three four hours and visited hostel. Once she was satisfied with safety, security and facilities. Her father is a farmer. He is one person who earn for the family. There are four members in her family and financial problem of her family is not good. She has completed her 12th from Nagaland board. She is elder one in her family. She wants to support her father and also want to help younger siblings in their studies. She groomed herself very nicely. She has completed her GSA training successfully. She got an opportunity to OJT in Crown Plaza, Gurugram and her stipend is 3000. She is thankful HOLIDAY INN and VISAN who have gave chance to fulfil her dreams."

Lhingmuansiam vaiphei

"Lhingmuansiam vaiphei is from village kamuching district senapati, Manipur. Her childhood dream is to join hospitality course but it’s not complete because of her financial problem. Then one she heard about the Visan foundation by her friend. After that she took admission immediately. Now she is very happy. She is very happy that her childhood dream is going to be fulfilled. She has got a ray to fulfil her dream. She has groomed very nicely. Now she become very smart and confident girl. She has good communication skills also. She has successfully completed GSA training. She is keen to learn all the skills. She has got an opportunity to OJT in Hilton, Gurugram. Her salary is 2500 K. She is very much excited and thankful to HOLIDAY INN and VISAN FOUNDATION."

Bibiana Pungdila

"Bibiana Pungdila is from senapati district, Manipur. There are 7 members in her family. And all are studying. Her father wants to make his children’s bright future. But financial condition of her family is not good. So, she decided to join us. After this course she wants to do job and also support her father and make her carrier in hospitality sector. She came here with reference of instagram. She has completed GSA training successfully. She is very much excited and thankful to HOLIDAY INN and VISAN FOUNDATION."

Sochuiya Zimik

"Sochuiya Zimik is belong from village Sinakeithei, ukhrul district, Manipur. There are 5 members in her family. Her father is farmer. All family members part in all activities of trainings. She has completed her 12th from Manipur board. She wants to support her brother along with her job. She has complete GSA training successfully. She has got an opportunity to OJT in Holiday Inn, Aerocity, Delhi and her stipend is 5000 K. She is very happy and thankful to HOLIDAY INN AND VISAN FOUNDATION."

Chuiring Raman

"Chuiring Raman is from village Sinakeithei, ukhrul District, Manipur. Her father is a farmer. There are 7th member in family.3 sister and 2 brother. When she heard about the Visan Foundation, she wants to join us but her family not giving permission to her but when she came campus visit with her father then her father seeing the safety here, and he gave permission to do training and ob. She was looking for such opportunity and she thanks to HOLIDAY INN and VISAN FOUNDATION. Her dream is to make her own carrier in hospitality sector. And also wants to prove that she is not weak can do everything. She has completed GSA training successfully. She got an opportunity to OJT in Holiday INN Aerocity, Delhi and her stipend is 5000 INR."

Rose Lalnunmawi

"Rose Lalnunmawi is from district Imphal district, Manipur. She is from poor family. Her father is a security guard. One day she saw her friend, her GSA Course. She is inspired by our old student who is currently working with a reputed hospital how life has been changed by skill training and job placement. ROSE has observed changes and fascinated by our old student progress. She has 5 members in her family. She felt very good coming here and now she is very happy here. Respects everyone a lot. Very good in studies. Her communication skills are good. She got opportunity to OJT in Holiday Inn, Aerocity, Delhi and her stipend is Rs5000. She is thankful to HOLIDAY INN and VISAN FOUNDATION who gave her to chance to fulfil her dream and make her carrier in hospitality sector"

Chingripem Mungrei

"Chingripem Mungrei is from district ukhrul, Manipur. She has completed her school education from Manipur schools. She is one of the bright students. She has 6 members in her family. Her mother is house wife. She wants to make her carrier in hospitality industry. Here she is very happy to see the amazing changes in her life. She has completed GSA training successfully. Now amazing changes are visible in her. She is thankful to both the stake holders. She is very much excited and thankful to HOLIDAY INN and VISAN FOUNDATION."

Course Curriculum

During this training the students got trained on these National Occupational Standards:-

Discuss & verbalize the role of a basics of Guest Service Associate F&b Service.
Demonstrate techniques to maintain the personal hygiene in food preparation, storage & service areas.
Demonstrate table setting, serving and clearing procedures.
Promote safety, hazard identification, emergency procedures and reporting incident.
Demonstrate professional behaviour, personal qualities and characteristics of Guest Service Associate.
Demonstrate good communication, communicate accurately and active listening.
Appropriately in the role of Guest service associate and demonstrate professional appearance and demeanour.
Maintain IPR of organisation and customer.
Follow gender and age sensitive service practices.
Deal with customer payment.
Maintain customer centric service orientation.
IHG skill builder learning
Wadhwani Employability Skills.

This has helped the students to understand about the industry where they are stepping in and their job role as well as job profile in details. It has transformed the students who came to us after completing their school education to a budding GSA.

THE PROGRAMME DELIVERY

The training started with research on the curriculum design and structure of the learning objectives with an intensive pre-assessment of the students. The objectives of the study were to analyse the existing teaching methodology and ascertain the level of understanding of students and decide for the future plan.

A) Pre-assessment Criteria

Assessment Criteria	Marks	Grades
	91-100	A+
	81-90	A
	70-80	B+
	61-69	B
	51-60	C+
	41-50	C
	31-40	D+
	Below 30	D

INITIAL ASSESSMENT OBSERVATIONS

Grades	Assessment Criteria (Max Marks 100)	No. of Students	Percentage (%)
A+	91-100	6	17.14%
A	81-90	13	37.14%
B+	70-80	15	42.85%
B	61-69	1	2.86%
C+	51-60	0	0%
C	41-50	0	0%
D+	31-40	0	0%
D	Below 30	0	0%

Initial Assessment Performance Data

Activities

In adult learning activities plays a very important role, as visualization gives more learning then classroom training. During the session students were involved in different activities to mould them in better Guest Service Associate. Activities includes morning assembly, Group Discussion, Quiz competitions, Team Building, Self-Introduction. Hotels visit were organised to understand food and beverage service. Regular competitions were conducted, and prizes were given to encourage students who showed improvement in their service.

Morning Assembly

Each and every day Students used to gather sharp at 9:00 am for morning Assembly, where the national anthem is sung few randomly selected volunteer were made to read out news article from the newspaper that they can be updated with Daily current affairs and can feel fresh and energetic before starting the class. It's really important that it should be conducted on Daily Basis. And we follow it.

Self-Introduction

Students are introducing one by one themselves in details to build their self-confidence. This exercise removed the hesitation from the students which helped them to participate in training activities.

Learning Sequence of services

During practical training students learned how to do service differently while taking care of guest in food and beverage outlets.

Handling Different Type of Guests

Everyday student clarify common doubts of the guest and their acquaintances, describe common guest concerns and the importance of handling the same., learn the process of handling guest queries, learn the details of the meal plan, discuss various types of consent applicable at guest care.

Setting up tables

Here the students are taking the feedback to understand difference between judging and expressing opinion, meaning of Feedback and how to express your understanding in an effective way to improve guest care.

Hotels and Restaurant Visitd

In this exercise the students visited different hotels and interacted with staff and managers to find out the details about the hotels and F&b service. They gathered the idea of different cuisines, dinning customs, cultural practices, social etiquette, communication, teamwork and many other valuable learning. The industry Exposure Along with Academic plays a vital role for better understanding, mix of theory and practical.

Learning with Practical

Food and Beverage Service practical with theory is required for every professional who is employed in hospitality industry ,because practical will only help them to serve guest very nicely, the Visan foundation always encourage the students to learn with practical. A mix of theory and hospitality exposure helps and makes learning easy, they learned about all major departments of Hotels.

Batch Inauguration Celebrations

On the Occasion of batch inauguration students have performed tribal activi

HOTELS NAME

ON JOB TRAINING DETAILS

HOLIDAY INN AEROCITY, Delhi

HOLIDAY INN EXPRESS, SEC 50 GURUGRAM

CROWN PLAZA GURUGRAM

HILTON GURUGRAM

Placement

Tarang Batch Success

Total Students35

Candidate Name	Hired By
SOCHUIYA ZIMIK Visan Alumni	Holiday Inn, Aerocity, New Delhi Recruitment Partner
SHAIREWON NINGSHEN Visan Alumni	Holiday Inn, Aerocity, New Delhi Recruitment Partner
HORYOPHY KEISHING Visan Alumni	Holiday Inn, Aerocity, New Delhi Recruitment Partner
RINSINGLA ZIMIK Visan Alumni	Holiday Inn, Aerocity, New Delhi Recruitment Partner
LESICHON MEPHOK Visan Alumni	Holiday Inn, Aerocity, New Delhi Recruitment Partner
WORRIN MUNGKUNG Visan Alumni	The Oberoi, Udaivilas Recruitment Partner
LA CHUIYARIN Visan Alumni	The Oberoi, Udaivilas Recruitment Partner
CHUIRING Visan Alumni	Hotel Garuda, Kerala Recruitment Partner
AC C NAO Visan Alumni	Montrose Resort N Spa, Banglore Recruitment Partner
WORMILA SHIMRAY Visan Alumni	Montrose Resort N Spa, Banglore Recruitment Partner
MATHING HORAM Visan Alumni	Montrose Resort N Spa, Banglore Recruitment Partner
THANMICHON ZIMIK Visan Alumni	Crowne Plaza Today's, Gurgaon Recruitment Partner
LUCY ZOU Visan Alumni	Taj Chennai Recruitment Partner
RINGHOR Visan Alumni	The Oberoi, New Delhi Recruitment Partner
RINGPHAWON Visan Alumni	Novotel Chennai Recruitment Partner
CHEENGAMLA Visan Alumni	Taj Chennai Recruitment Partner
LEINGAMPHY ZIMIK Visan Alumni	Seré Resort Goa Recruitment Partner
LHINMUASIAMI Visan Alumni	Timber Trails Recruitment Partner
LILLY Visan Alumni	Taj Chennai Recruitment Partner
HATNUTHEM Visan Alumni	Crowne Plaza Today's, Gurgaon Recruitment Partner
LHINDIEKIM Visan Alumni	Crowne Plaza Today's, Gurgaon Recruitment Partner
ROSE Visan Alumni	Hotel Maharaja Palace, Rohtak Recruitment Partner
YANZA SHIMRAY Visan Alumni	Montrose Resort N Spa, Banglore Recruitment Partner
BIBIANA PUNGDILA Visan Alumni	Hotel Maharaja Palace, Rohtak Recruitment Partner
MERILYN Visan Alumni	Hotel Maharaja Palace, Rohtak Recruitment Partner
JUIANA Visan Alumni	Northeast Café, New Delhi Recruitment Partner
MAHEKPI Visan Alumni	Taj Ambassador, New Delhi Recruitment Partner
APEM KASHUNG Visan Alumni	Taj Ambassador, New Delhi Recruitment Partner
ZINGRAN Visan Alumni	Gone back to Manipur due to her mother's health issue. Recruitment Partner
RINGMICHON Visan Alumni	Korean Restaurant, New Delhi Recruitment Partner
VAHDEIOCHONG Visan Alumni	Montrose Resort N Spa, Banglore Recruitment Partner
RINSOMI Visan Alumni	Gone back to Manipur due to her father's death. Once she will be fine she will join the job Recruitment Partner
NENGCHOIHOI Visan Alumni	Montrose Resort N Spa, Banglore Recruitment Partner
NINGLAWKIM Visan Alumni	Hotel Maharaja Palace, Rohtak Recruitment Partner
CHINGRIPEM Visan Alumni	Le Meridien, Gurgaon Recruitment Partner

Candidate Name

Hired By

SOCHUIYA ZIMIK

Visan Alumni

Holiday Inn, Aerocity, New Delhi

Recruitment Partner

SHAIREWON NINGSHEN

Visan Alumni

Holiday Inn, Aerocity, New Delhi

Recruitment Partner

HORYOPHY KEISHING

Visan Alumni

Holiday Inn, Aerocity, New Delhi

Recruitment Partner

RINSINGLA ZIMIK

Visan Alumni

Holiday Inn, Aerocity, New Delhi

Recruitment Partner

LESICHON MEPHOK

Visan Alumni

Holiday Inn, Aerocity, New Delhi

Recruitment Partner

WORRIN MUNGKUNG

Visan Alumni

The Oberoi, Udaivilas

Recruitment Partner

LA CHUIYARIN

Visan Alumni

The Oberoi, Udaivilas

Recruitment Partner

CHUIRING

Visan Alumni

Hotel Garuda, Kerala

Recruitment Partner

AC C NAO

Visan Alumni

Montrose Resort N Spa, Banglore

Recruitment Partner

WORMILA SHIMRAY

Visan Alumni

Montrose Resort N Spa, Banglore

Recruitment Partner

MATHING HORAM

Visan Alumni

Montrose Resort N Spa, Banglore

Recruitment Partner

THANMICHON ZIMIK

Visan Alumni

Crowne Plaza Today's, Gurgaon

Recruitment Partner

LUCY ZOU

Visan Alumni

Taj Chennai

Recruitment Partner

RINGHOR

Visan Alumni

The Oberoi, New Delhi

Recruitment Partner

RINGPHAWON

Visan Alumni

Novotel Chennai

Recruitment Partner

CHEENGAMLA

Visan Alumni

Taj Chennai

Recruitment Partner

LEINGAMPHY ZIMIK

Visan Alumni

Seré Resort Goa

Recruitment Partner

LHINMUASIAMI

Visan Alumni

Timber Trails

Recruitment Partner

LILLY

Visan Alumni

Taj Chennai

Recruitment Partner

HATNUTHEM

Visan Alumni

Crowne Plaza Today's, Gurgaon

Recruitment Partner

LHINDIEKIM

Visan Alumni

Crowne Plaza Today's, Gurgaon

Recruitment Partner

ROSE

Visan Alumni

Hotel Maharaja Palace, Rohtak

Recruitment Partner

YANZA SHIMRAY

Visan Alumni

Montrose Resort N Spa, Banglore

Recruitment Partner

BIBIANA PUNGDILA

Visan Alumni

Hotel Maharaja Palace, Rohtak

Recruitment Partner

MERILYN

Visan Alumni

Hotel Maharaja Palace, Rohtak

Recruitment Partner

JUIANA

Visan Alumni

Northeast Café, New Delhi

Recruitment Partner

MAHEKPI

Visan Alumni

Taj Ambassador, New Delhi

Recruitment Partner

APEM KASHUNG

Visan Alumni

Taj Ambassador, New Delhi

Recruitment Partner

ZINGRAN

Visan Alumni

Gone back to Manipur due to her mother's health issue.

Recruitment Partner

RINGMICHON

Visan Alumni

Korean Restaurant, New Delhi

Recruitment Partner

VAHDEIOCHONG

Visan Alumni

Montrose Resort N Spa, Banglore

Recruitment Partner

RINSOMI

Visan Alumni

Gone back to Manipur due to her father's death. Once she will be fine she will join the job

Recruitment Partner

NENGCHOIHOI

Visan Alumni

Montrose Resort N Spa, Banglore

Recruitment Partner

NINGLAWKIM

Visan Alumni

Hotel Maharaja Palace, Rohtak

Recruitment Partner

CHINGRIPEM

Visan Alumni

Le Meridien, Gurgaon

Recruitment Partner